XP reset issues

[hellreturn]

Anyone having XP reset issues in last couple of days? Lately my regulars are loosing XP for no reason..

[petbark]

Had our jaymod box go down.

Got it back up this morning with a backup.

It did for a few hours not keep XP but that has cleared its self.

[hellreturn]

I guess XP issue is with this random GUID generators and how jaymod handles it. Somewhere something is wrong causing players to loose their XP.

[jaybird]

XP is tracked on GUID. Are their GUIDs generating each time they play the game?

[petbark]

I think it is a server database issue.

If not sorted ask you hoster to check the privilages for the databases incase they are wrong.

[hellreturn]

XP is tracked on GUID. Are their GUIDs generating each time they play the game?

Yes. They all have GUID and no GUID is getting changed. I think it's issue related to when you go above 9999 players in user.db. What happens is, I play for 1 map, guid and admin saved. Once i leave and join server, i loose xp and admin.

Then i started from clear user.db and all xpsave is working correctly. Every 3-6 months, I have to go for mass XP reset and players get pissed off seeing their XP go to zero. I know you increased the limit somewhere in 2.2.0 version but something is still wrong which causes this issue. Can you please look into it? Happens mostly on windows server OS. I am using Win 2008 R2 Ent.

Thank you

[hellreturn]

I think it is a server database issue.

If not sorted ask you hoster to check the privilages for the databases incase they are wrong.

I host my own servers and it's not privilege issue.

[Ligustah]

How many users do you have in your user.db, when the problem occurs?

[hellreturn]

How many users do you have in your user.db, when the problem occurs?

10,000+

[Ligustah]

I have a server with 13k+ and another with 15k+. I have never experienced any XP reset issues with either server, so I suppose it must be an issue somehow related to your setup.

If you can reliably reproduce this you might want to see if it's a problem that occurs while saving, or while loading. Maybe connect to the server, set admin level and get some xp and disconnect.
Then do !dbsave and manually look up the record in the user db to see if it's properly saved.

[hellreturn]

Do you use Windows? What's your server OS?

Like I said, XP save works fine once I reset full user.db so it's not saving issue or set up issue.

[Ligustah]

All my servers run on 64 bit Ubuntu.
Have you tried what I suggested? That test would show if there are problems with saving the data, or if it is corrupted while loading.

[hellreturn]

All my servers run on 64 bit Ubuntu.
Have you tried what I suggested? That test would show if there are problems with saving the data, or if it is corrupted while loading.

Yup, i had already tried that before posting here. If saving the data was issue, then it wouldn't save any data even after resetting user.db

I even checked logs and it shows no error while reading/writing user.db

[tjimboo]

got same issue.. just that our removes a 1k entries in user.db.
should it been fixed with 2.2.0?

[hellreturn]

got same issue.. just that our removes a 1k entries in user.db.
should it been fixed with 2.2.0?

it was supposed to be fixed with 2.2.0 but looks like it's not. Mine just removes randomly and then keeps denying in adding new ones.. so every map xp and admin level reset.